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How we protect your account and payment information

When you open an account with ligapelangi login, your personal data and payment details stay secure under our privacy framework.

Data encrypted on deposit and withdrawalAccount access verified at every loginPayment history visible only to you
ligapelangi login How we protect your account and payment information
REACH OUR TEAM

Contact us about your privacy rights

We're here to answer questions about how your data is used, how to update your account details, or how to request deletion of your information where…

Live chat Open the chat widget in the bottom-right corner of the lobby.
Email support Send privacy questions to our dedicated inbox.
Account settings Log in, tap your profile icon, scroll to Privacy & Data, and request a…
HOW WE HANDLE YOUR INFORMATION

Data security, retention and your control

Your account password is hashed with military-grade encryption before storage, and your payment methods are tokenized so we never hold your full card or bank details in plain text.

Encryption standard

AES-256 encryption protects deposit and withdrawal routes. Payment tokens replace sensitive banking data, so your DANA, OVO, GoPay and QRIS details never appear in logs.

Withdrawal verification

Every payout request requires identity confirmation: we match your registered name and ID number against the receiving bank account before processing the transaction.

Data retention

Account records are kept for seven years to meet local reporting requirements. Game history, deposits and withdrawals remain accessible in your account dashboard indefinitely.

Session security

Cookies expire on browser close by default. Login sessions time out after 30 minutes of inactivity to prevent unauthorized account access on shared devices.

Two-factor authentication

Email alerts notify you instantly when a new device logs into your account or when account settings are changed, giving you time to block unauthorized access.

Privacy request process

Request a full data export or deletion via your account settings. We respond within 10 business days and confirm completion by email once your request is processed.

Frequently asked questions about your data

We've compiled the privacy questions Indonesia players ask us most often. If you don't see your question here, open the live chat in the lobby or email us directly — we'll walk you through the specifics of how your information is handled.

Yes. Log into your account, tap your profile icon, select Privacy & Data, and choose 'Download my information'. We'll send you a complete export of your name, contact details, banking info, and full game and transaction history within 48 hours.

Payment records stay in your account dashboard indefinitely so you can verify past deposits and withdrawals anytime. Archived transaction logs for tax and audit purposes are retained for seven years, then securely deleted.

Your payment method details are tokenized instantly upon connection, meaning we never store your actual account numbers or credentials. Only a secure token is kept, and withdrawals are verified against your registered banking details before processing.

Contact support via live chat or email to request permanent account deletion. We'll remove your personal profile, close all active sessions, and delete non-essential data within 10 business days. Records required by local law are retained but segregated from active accounts.

We do not sell or share your personal data with third parties for marketing purposes. Your information is used only to operate your account, process deposits and withdrawals, and comply with local regulations where applicable.

You receive an email alert every time your account is logged into from a new device or location. If you see a login you don't recognize, change your password immediately and contact support so we can review the login attempt.

Yes. Log in, go to Account Settings, select Contact & Banking, and update any detail. Changes to your banking information require verification via a test deposit to confirm the new account is yours before withdrawal approval.